Mumbai, May 22: The Central Board of Secondary Education (CBSE) is facing significant backlash from students due to multiple glitches in its On-Screen Marking (OSM) system. Issues reported include blurry scanned answer sheets, pending status despite fee payment, and server downtime during post-verification processes.
Students have taken to social media to share images of their scanned answer sheets, claiming the quality is so poor that it is difficult to read their own handwriting. One student tagged CBSE in a post, stating, “Five days were given, but the website was down for three days.”
Many Class 12 students encountered technical difficulties while trying to access their scanned copies and apply for re-evaluation on the CBSE post-verification portal. The board had set the application window from May 19 to May 23, but students reported that the portal was non-functional for three consecutive days.
In just three hours after the portal reopened on May 20 at 7:30 PM, it received 127,146 applications. Due to the ongoing technical issues, CBSE extended the application deadline by one day, allowing students until May 23 to apply for their answer sheets. However, many still faced difficulties accessing the website.
Students reported erratic fee displays, with charges fluctuating from ₹3 to ₹69,420. While the education ministry had recently reduced the re-evaluation fee from ₹700 to ₹100, students are still encountering discrepancies, with some being asked to pay ₹8,000 instead of the revised fee.
Concerns have also been raised about the scanning process, with reports of supplementary answer sheets missing from students’ mark sheets. One parent noted that their child’s supplementary sheet was not scanned, despite being referenced in the main answer sheet.
In light of these issues, students are demanding grace marks, with support from several teachers who argue that it would be more efficient to award grace marks rather than prolong the re-evaluation process.
As of now, CBSE has not issued an official statement addressing these concerns, although it claimed on social media that the website is functioning correctly.